Return and Refund Policy

At Ramyn Al Kanz, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or refund under the following conditions:

Eligibility for Returns

  • The item must be unused and in its original packaging.

  • Return requests must be made within 7 days of receiving the product.

  • Certain items such as personal care, hygiene, or customized products may not be eligible for return.

Refund Process

  • Once we receive and inspect the returned item, your refund will be processed within 5 to 10 business days.

  • Refunds will be issued through the original payment method or via bank transfer.

Damaged or Incorrect Items

If you receive a damaged or wrong product, please contact us immediately at jadexohub@gmail.com with your order details and product photos.